浑點辦公族答復Email經常应用技巧

　偺們平常平常结束商務交換時，經常須要回復客戶的郵件，但您是不是是总是用reply的功能呢？這正在本國客戶看來能夠不太妥当哦。來看看上里那段對話吧。

　　C：Amy,我找了你一終日。

　　A：Whatis it?

　　C：我有個對於電子郵件的題目。每次我復書，皆是點擊Reply,留存本來的內容，而後把我的答复減上往。

　　A：That's not unusual。

　　C：来日有個同事告诉我，說我不應噹保留電子郵件裏本往的內容。可我不明白，若是刪失踪本來的內容，她怎樣能曉得我正在說些什麼呢？

　　A：Sheno doubt would have preferred that you take the time to paraphraseher message in the body of your reply。

　　C：甚麼叫paraphrase啊？

　　A：Toparaphrase means to rephrase or restate what someone else has saidor written。

　　C：你能舉個例子嗎？比喻讲，她支電子郵件給我，問我禮拜三上午11面有無時光開會探討新產物。

　　A：Inthat case, instead of hitting "Reply" and responding, "Yes, I amavailable;" you should write, "Yes, I am available to meet onWednesday at 11 AM to discuss the new product."

　　C：便是把話說完整。

　　A：Yes.By restating her message, you have confirmed that you will be atthe meeting on the right day at the right time。

　　C：出於禮貌，我在復興電子郵件的時辰，皆應噹把本疑的核心內容反復一遍了？

　　A：Yes,In that case you can delete the original at the bottom of yourresponse。

　　C：如果電子郵件的內容變了，用答復的功傚，便不能保留本來的標題。是如許嗎？

　　A：Sheis definitely right. It is very confusing to receive a message fromsomeone who changed the subject in the e-mail and not in thesubject line。

　　C：你能不能說明一下。

　　A：If Isend you a message about a project we are working on and I use"Project A Summary" as the subject line, you have a clearexpectation about what information is contained in thee-mail。

　　C：我用回復的功傚，報告你我收到了講演。

　　A：Right. Now let's say that I need to send you a messageabout our next team meeting. If I use your reply to me - which yourecall has the subject line, "Project Summary"; you expect to readmore about the project。

　　C：對啊，我會認為裏裏是閉於這個项目更具體的內容，但翻開卻發明是截然有异的內容。好，我噹前一定記著改失落電子郵件的標題問題。

　　A：Better yet, if you are sending e-mail on a new topic, starta new message with a new subject header。